Understanding Blue Screen Of Death, PC Errors (BSOD)

Written by Deborah Peart on

What is a BSOD Error?

Laptop with BSOD Error

A BSOD error, also known as a stop error or bug check, occurs when Windows encounters a critical system error that it cannot handle. The screen turns blue, displaying an error code and a message, such as:

  • CRITICAL_PROCESS_DIED
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • IRQL_NOT_LESS_OR_EQUAL
  • PAGE_FAULT_IN_NONPAGED_AREA

Common Causes of BSOD Errors

BSOD errors can be caused by a variety of hardware, software, or driver-related issues. Here are the most common causes:

  1. Faulty or Incompatible Drivers: Outdated, corrupt, or incompatible drivers are a leading cause of BSODs.
  2. Hardware Issues: Faulty RAM, a failing hard drive, overheating components, or other hardware problems can trigger BSODs.
  3. Software Conflicts: Incompatible or poorly coded software can cause conflicts leading to BSODs.
  4. Corrupt System Files: If critical Windows system files are damaged or missing, your system may crash.
  5. Overheating: Excessive heat due to poor ventilation or a malfunctioning cooling system can cause your computer to crash.
  6. Malware or Viruses: Malicious software can corrupt system files or interfere with system processes, leading to BSODs.
  7. Windows Updates: Sometimes, a faulty Windows update can introduce bugs that cause BSODs.

How to Fix BSOD Errors

Here are step-by-step solutions to troubleshoot and fix BSOD errors:

  1. Note the Error Code: When the BSOD appears, note the error code and error message.
  2. Restart Your Computer: Sometimes, a BSOD is a one-time glitch.
  3. Boot into Safe Mode: If your computer keeps crashing, boot into Safe Mode to troubleshoot the issue.
  4. Update or Roll Back Drivers: Check for outdated or incompatible drivers and update or roll them back.
  5. Run a System File Checker (SFC) Scan: Use the SFC tool to scan and repair corrupt system files.
  6. Check for Windows Updates: Install any available Windows updates.
  7. Scan for Malware: Use a trusted antivirus program to scan your system for malware.
  8. Check for Hardware Issues: Test your RAM and hard drive for issues.
  9. Uninstall Problematic Software: If the BSOD started after installing new software, uninstall it.
  10. Perform a System Restore: Restore your system to a previous state.
  11. Reset or Reinstall Windows: If all else fails, reset or reinstall Windows.

Hire an Expert to fix

if the issue is still there, it may be the right time to let a Tech to handle it and fix it for you.

Need PC Help?

Get Help Now